If you are still having problems configuring your device It is recommended that you also ‘Forget’ the CU-Wireless network.Once you are on-site, you will need to manually connect to the eduroam wireless network by selecting it from the network list within Settings, followed by Wi-Fi.Select Cardiff University Device Enrolment under Downloaded Profile.Open the Settings icon from the home screen, click on General and then Profiles.Continue below to "When you are on campus".Once the profile is installed, select Done. ![]() Select Install from the following pop-up messages.Enter your phone's passcode, if prompted.Select install on the eduroam install profile screen.On the left-hand side of the screen, select ‘Profile Downloaded’.Open the Settings icon from the home screen.Note that you have to install the new profile within 8 minutes, otherwise you have to start the process again. At this point the eduroam profile is downloaded, however, you now need to manually install it.You will be presented with a pop-up, asking you to download the university’s eduroam configuration profile – select Allow.Select Install Profile to configure your device.Ensure the correct Operating system has been detected (iOS for iPhones, or iPadOS for iPads) then click Log in.At the login page, enter your full university email address and your password.Ignore any 'this connection is not private' warnings and visit website.Manually direct Safari to unless you are auto-directed.If you are on campus, connect to the CU-Wireless network to start the process (your device will connect to CU-Wireless as an Unsecured Network).If you intend to use an external dongle to connect your device via an ethernet cable, please ensure that it is connected, installed, and configured before completing the process below.Users re-onboarding devices after receiving an email to do so can go straight to step 2, using eduroam instead of CU-Wireless. ![]()
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